Refund policy

Refunds

To start a refund, you can contact us at customerservice@universalhello.com. 

We provide a full refund if all of the following conditions are met:

• No pages have been printed for the order.
• No address have been printed on the envelope for the order.

Non-Refundable Items/services

Certain types of products are exempt from being refunded. These include:

• Gift cards
• Sale or clearance product/service

If your refund is accepted, we’ll provide a full refund.

Returns

We have a no return policy, which means you can’t request returns for a product or service.

You can always contact us for any question at info@universalhello.com.